Shipping policy

Welcome to Evomea! We are an online shop operating in Belgium and the Netherlands and strive to deliver your order quickly and efficiently. This shipping policy complies with EU standards.

1. Orders and Processing Time

  • Order confirmation: After placing your order, you will receive a confirmation email with the details of your order.

  • Processing time: We strive to process your order within 1-2 working days.

2. Delivery time

The average delivery time is 5 working days after ordering, depending on product availability and customer location. Please note that delivery times may vary during busy periods.

3. Shipping costs

  • Shipping costs: Shipping costs are clearly stated during the checkout process. These costs depend on the size and weight of your order and the destination.

  • Free shipping: We offer free shipping for orders above a certain amount. This amount is stated on our website.

4. Shipping methods

  • Shipping partners: We work with reputable courier services to ensure that your order is delivered safely and on time.

  • Tracking: Once your order has been shipped, you will receive a tracking number that allows you to track your order.

5. International Shipping Policy

We currently only ship within Belgium and the United Kingdom. We are working to expand our shipping options to other countries in the future.

6. Delivery Issues

  • Delayed deliveries: If your order is delayed, we will notify you as soon as possible.

  • Damaged or missing items: If you receive a damaged or missing item, please contact us at info@evomea.com within 7 days of receipt with your order number and details of the problem.

7. Returns

Please see our returns policy for information on returning products.

8. Contact

If you have any questions or comments about this shipping policy, please contact us at:

  • Email: info@evomea.com

We aim to respond to your queries within 2 working days.

Thank you for your trust in Evomea!

Evomea Team